Here at Houst we use lockboxes for all our homes. But why? Are they safe? And why don't we meet guests in-person?
Here's everything you need to know:
Simply, a lockbox is a small, external safe containing a key. Lockboxes can either be attached to a wall or a railing.
We use two types of lockbox: wall-mounted and railing.
We provide guests with the lockbox code via an online portal, which expires at the end of their reservation. Guests will then enter the code and - depending on the lockbox type - either twist the handle or squeeze two buttons. The lockbox will open and the keys can be retrieved.
Houst provide guests with a mobile-friendly lockbox guide. This guide includes:
See here for an example of an Houst lockbox guide.
The security of your home is always our priority, so let's take a closer look at our lockboxes:
And to be completely safe, your keys are always untagged, other than with an Houst homecode. We keep spares locked away in our office too.
Important Point: The lockboxes are almost always empty. Either your guests or our cleaners will have the keys. The lockbox is used only on changeover day.
There's a range of reasons to use a lockbox:
No need to worry - we'll do it for you!
If you think the railing lockbox is best for you then your Account Manager will install one at your onboard meeting.
And if the wall-mounted sounds more suitable we'll schedule our handyman to install it a few days later (in a spot of your choice, of course).
Best of all? Your sign-up fee covers both the lockbox and its installation.
Ready to get started? Call our New Homes Advisors now on +44 203 389 8886.
Takes just 30 seconds.
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