What it's like to intern at Houst

March 8, 2019

Houst is a young, dynamic prop-tech start-up with a vision to turn the short-term letting industry on its head.

As a company that celebrates youth, with our own CEO, James Jenkins-Yates, appearing in the prestigious Forbes 30 Under 30 2019 list, interns play a valuable part in ensuring Houst’s peak-season operations run seamlessly for hosts.

“Like most hospitality businesses, summer is our busiest time of year. Fortunately, this ties in well with the end of the typical University calendar,” explains Anna Roe, Head of People at Houst, “Internships offer a great opportunity to get some much-needed experience on your CV.”

“Houst Operations Department is basically split into two main areas. On the one hand, we have our energetic Client Success team who handle onboarding and host management. On the other is our analytical Supplier Management Team. These guys focus on everything to do with hiring, training and onboarding hundreds of cleaners, linen coordination and handymen contracting. Both are incredibly valuable skill sets for future jobs.”

Juan, who began his Houst career as an intern and is now Senior Supplier Management Executive in Houst Madrid.

Originally from Buenos Aires, Juan Arangio joined Houst in Edinburgh in June of 2018, as a Supply Management Intern. After working a hectic summer over the peak of the Edinburgh Fringe Festival, helping to coordinate nearly 4,000 cleans across the city, Juan was seconded to Madrid to help set up Houst there. Juan studied International Business Management at Glasgow Caledonian University and is enjoying the hands-on experience of growing an international operation from scratch.

“From the minute I met Juan, I knew he would be a great asset to our team, Internships are all about attitude and Juan is positive, energetic and smart. He was always going to make the most out of this opportunity,” says Imogene Keane, Edinburgh City Manager.

Over the same period, Amber Brown joined Houst Edinburgh as a Junior Client Success Intern, using her love of language to craft excellent listings for our short-term letting hosts. Amber had just returned from a year teaching English in Madrid, and within a few weeks of starting was offered a permanent role as a Client Success Executive – now, she’s managing more than 80 host properties across Edinburgh.

“Of the four interns who joined Houst in Edinburgh last summer, two have remained within the Houst family, one joined Expedia immediately after leaving us and another is now working at a reputable marketing agency,” explains Imogene. “The hands-on experience you get at Houst stands you in good stead, wherever your next adventure will lead you.”

If you’re interested in developing your hospitality or supplier management skills, why not join Houst for a fantastic summer of hard work and fun?
Take a look at our jobs page now and see if there’s an Houst internship that could be right for you.

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