“While overseas, I needed a trustworthy property management company. Houst has done that and more...”

Published:
April 8, 2019

In sunny San Diego, the Houst team have been busy launching and meeting local hosts from all walks of life. The city is known for being a relocation haven for people from all over the world. Whether it’s East Coasters escaping their cold winters, traveling nurses looking to work in some of the best hospitals in the US or international travellers looking to take in the SoCal life, San Diego is proudly called home by a multitude of people.

If there’s one group of people in San Diego who particularly appreciate the benefits of Houst’s hassle-free host management, it’s the servicemen and women stationed in various prestigious military bases located around the county.

Many military personnel use Airbnb to supplement their income while they’re out on deployment – and one such person in San Diego is Houst host Rob.

Originally from New York, Rob was the very first military serviceman to partner with Houst, after her was detailed to the USS Stout based in Norfolk, Virginia, for a two year period.

It was the military that had led to Rob’s initial move to San Diego, too. In 2016 he was stationed at Military Base San Diego, known locally as 32nd Street Naval Station – but he was quick to fall in love with the city: “I can proudly say San Diego is the first place I call home besides New York,” he explains.

With Rob’s adoption of San Diego came the responsibility for Houst to look after his home in the city with care and respect – along with the aim of helping him earn some extra income to supplement his military career, that would often lead to him spend long stints overseas.

Rob’s Houst journey began when searching for a steady full-time renter to rent out his home while on a 7-month deployment. “As I continued to research,” explains Rob, “I found that using Houst would be my most beneficial option, both financially and in regards to flexibility. While overseas, I needed a trustworthy property management company. Houst has done that and more.”

Initially, Rob had hosted his home on Airbnb, putting time into creating a unique and cozy experience for his guests. However, he found that the most challenging part of hosting was being able to give constant support to guests and guest inquiries, while also fulfilling his professional responsibilities serving overseas.

Fortunately, this was an easy fix when coming onboard with Houst. Our Guest Support team is available 24/7 to deal with guest emergencies and new booking inquiries and, thanks to the size and experience of the team, they’re able to do so quicker than either competitors or hosts responding to guests themselves.

In a few months, Rob will be returning home with some extra cash in the bank, and the confidence of knowing Houst has been taking good care of his home while he was away. He’ll be able to enjoy his next stint of work locally from Coronado, spending his free time relaxing on Mission Beach and scoring some good eats and drinks in Little Italy.

If you’re considering using Houst to help you manage your short-term rental property, here’s Rob’s final word on his decision to partner with us: “Host your home on Houst, sit back relax and get paid some extra cash. I have put my full trust into Houst and they have exceeded my expectations’.

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