Frequently Asked Questions:

Are there any other linen and toiletries costs to consider?

We’ve built a transparent billings page so that you can keep track of all your incoming and outgoing payments via your host dashboard.


Our linen services are included in your payment plan - so you won’t need to pay anything extra. Likewise, the cleaning fee for our house-keeping services is covered by your guest. We’ll set the cleaning fee according to how many bedrooms you have, and whether additional beds (i.e. sofa beds) have been used. 


If you’d like us to re-stock toiletries for you, we’ll take care of purchasing the items and placing them in the property - but the cost will be charged to your account. You’ll find an invoice for this on your host dashboard, so you’ll know exactly when you’ve been charged and what for.

Houst FAQs

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Our Guide to Short-Let Management