Frequently Asked Questions:

How easy is it for guests to use the lockbox?

Our self check-in process is easy. We provide guests with a mobile-friendly lockbox guide including: a map of the area, a step-by-step picture guide, written instructions, a diagram of how to open the lockbox, and a telephone number for our support team.

We’ll send the lockbox code via an online portal, which expires at the end of their reservation.

Houst FAQs

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Our Guide to Short-Let Management