Frequently Asked Questions:

My property can’t accomodate a wall-mounted or railing lockbox - what do I do?

If your property isn’t suited to a wall-mounted or railing lockbox, we offer a smart key exchange service. This service would usually cost just over £20 per month, but it’s covered by our pricing plan!

We use a secure, third-party, key exchange service, with over 4,000 key collection points open 24/7. We’ll send the key collection code and location to your guest in advance, so they can simply walk around the corner and collect their key. 

We also track your key’s journey - so we’ll know whose hands it’s in at all times.

Houst FAQs

Houst:
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Our Guide to Short-Let Management