Once the Valuation Office Agency has moved your property to the business rates list, apply for Small Business Rate Relief through your local council (the billing authority), not the VOA. If your rateable value is under £12,000, you receive 100% relief and pay nothing. Relief tapers on a sliding scale between £12,001 and £14,999. Properties with a rateable value of £15,000 or above do not qualify. Owners of multiple properties face additional restrictions if total rateable values exceed the SBRR thresholds.