Keeping your home maintained is important to us, and we’ve got years of experience in maintaining over 6,000 properties so that they’re always in top-shape.Free estimate
Letting guests stay in your property can be nerve-wracking - it’s natural to worry about what might go wrong.
We thoroughly vet guests to make sure they’ll take care of your home just as you would, but general wear and tear is inevitable over time.
Resolving issues quickly is key for a positive guest experience. So, we have a local maintenance partner in each area we operate in. If anything does go wrong, help is always on standby.
As our customer service team is working around the clock, we’ll be in the know if anything goes wrong.
Our customer support team can assist your guests through any issues no matter what time of day, and quickly alert our maintenance team to get it sorted.
Our house-keeping team alerts us of any issues with photos, so that we can upload maintenance reports to your digital dashboard.
You can update your maintenance preferences online, view damages, and let us know what you’d like us to do.
We believe it’s better to take preventative action. That’s why we offer a Winter check-up service.
We’ll help you prepare your property for the colder months with boiler and radiator servicing.
From broken boilers to leaky taps - we handle it all. We’ll upload a digital report to your host dashboard and categorise the issue as non-urgent, urgent, or an emergency - giving you a quick update at a glance.
You can let us know how you’d like us to resolve issues depending on the severity level - at the click of a button! Perhaps you’d rather we didn’t get in touch over a broken toilet seat, but would prefer an immediate call if your boiler is faulty. We’ll maintain your property however you choose.
And if you’d like us to resolve issues immediately, simply allocate a maximum spending limit via your dashboard - so you remain in control of your finances.
We’ll categorise an issue as non-urgent if it results in the property not being as advertised. This could include broken light bulbs or minor appliances not working like a TV or hairdryer.
We’ll categorise an issue as urgent if it causes significant discomfort to your guest, but isn’t an emergency. This could include guests not having hot water, a broken shower, or a power outage in one room.
Emergencies occur very rarely (or never!) - but we like to be prepared. We’ll categorise an issue as an emergency if it could cause serious property damage, or lead to a guest needing to check out. This could include a gas leak, burst water pipes, serious roof leak, or complete power outage.
Get a free estimate, then book a call to discuss your potential. Happy? We'll take it from there.
It all stats with a call. Check we’re a good fit, find out more about how we’ll tailor out letting strategy to you and if happy - we’ll onboard your property, take professional photos and create your platform listings.
Once you’re ready to start hosting, we’ll vet your guests and check them in. From hotel-quality linen to 5-star property cleans, we’ll take care of everything to make sure they leave you glowing reviews.
Our dashboard lets you see all your income and bookings at a glance, and we'll forward your earnings straight to your nominated bank account as soon as we receive them. It's time to take your property to the next level!