Opening your property up to the world of short-lets can be nerve-wracking, and screening guests takes an awful lot of time. Our guest-vetting experts and screening software gives you peace of mind.Free estimate
Screening guests is vital to keep your property safe - we want your guests to treat your property just as you would.
We cross-reference each guest’s details to ensure we only approve legitimate bookings.
With experience in vetting over 300,000 guests, rest assured that your property is in safe hands.
Our team is trained in detecting suspicious booking activity - but we also use a range of official software to give our hosts peace of mind.
We use third-party verification platforms to check your guests are genuine, and an integrated payment interface to identify any fraud risks.
Our interactive calendar compiles all your past, current, and future bookings into one place - no matter which website your guests booked through.
So you can easily view who’s staying at any given time.
We won’t charge you an additional fee - it's all part of our service. If you join us as a full-time host, we’ll provide photography and lockbox installation free of charge. For our flexible hosts, there is an £150 onboarding fee for photography and lockbox installation.
Airbnb is on your side when it comes to protecting your property from disturbances, damages, and fraud. As of 2020, Airbnb has implemented a blanket ban on all parties and events - including a ban on gatherings of over 16 people. If a guest holds a disruptive event, they risk removal of their account.
The platform also carries out guest ID verification. To have their identification verified, guests must upload a picture of a governmental form of ID and take a picture of themselves on their phone. As a host, you can decide whether to require your guests to be verified or not.
P.s. At Houst, we require all guests to go through this process!
On top of using Airbnb’s ID verification, there are a few other easy ways to check your guests are genuine and trustworthy.
Check for past reviews - It’s worth checking out reviews and references left by other hosts on a potential guest’s profile. This can give you a good idea of what the guest is like, if they’re genuine, and if there have been any issues before!
Check their profile - You can also check out the rest of a potential guest’s profile. Have a look for verified contact information, and find out more about your guest in their ‘about me’ section. If they’re missing verified contact details, this might be a sign for concern.
Ask questions - This is particularly useful if your guest is using Airbnb for the first time, and hasn’t received any reviews yet. If you want to know a little bit more about your guest, feel free to ask why they’re visiting or who they’re visiting with.
Get a free estimate, then book a call to discuss your potential. Happy? We'll take it from there.
It all stats with a call. Check we’re a good fit, find out more about how we’ll tailor out letting strategy to you and if happy - we’ll onboard your property, take professional photos and create your platform listings.
Once you’re ready to start hosting, we’ll vet your guests and check them in. From hotel-quality linen to 5-star property cleans, we’ll take care of everything to make sure they leave you glowing reviews.
Our dashboard lets you see all your income and bookings at a glance, and we'll forward your earnings straight to your nominated bank account as soon as we receive them. It's time to take your property to the next level!