Start by opening a case through the Airbnb app so the agent has full access to your reservation history. If the frontline agent cannot resolve the issue, ask for the ticket to be escalated to "Trust and Safety" or the "Legal" team by name. Reply within the same case thread when following up to avoid losing context.

If standard support channels stall, DM @AirbnbHelp on X (Twitter) as a backup escalation tool. Keep all messages factual and concise with a clear bullet-point timeline of events.