The Resolution Centre is Airbnb's tool for handling money disputes tied to a specific completed booking. Use it to request funds from a guest (for damage, house rule violations, or late checkout), send a guest a partial refund, or file a damage claim under AirCover within 14 days of checkout. If negotiation fails, either party can ask Airbnb to mediate.
Contact support directly for issues not tied to a specific booking: payout delays, account problems, listing issues, review removal requests, or technical bugs.
Get a quick and free estimate for what your property could be earning you with Houst managing it. Then, book a call with our team to discuss it further.
Get A Quick Estimate (FREE)