The path to becoming a Superhost on Airbnb is not easy, but it's worth it. As a Superhost, your profile will be highlighted on the site, which means more visitors will see your listing and book with you in the future. In addition, you'll receive perks like priority support from Airbnb and access to special tools and resources.
A Superhost is someone who has hosted on Airbnb for at least 12 months and received an average 5-star rating from their guests. A Superhost also maintains a 97% approval rating for six consecutive months, meaning that 97% of their recent bookings have been approved by the guest. In other words, you must receive positive reviews from your guests in order to qualify as a Superhost.
To become an Airbnb Superhost, you need to meet four requirements:
- You've hosted on Airbnb for at least 12 months (this can include time spent as both a private room host and an entire home/apartment host)
- You've had 24 different guests stay with you
- Your average response rate is 97% or above (97% of your recent bookings have been approved by the guest)
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Airbnb superhost: benefits and perks
As a Superhost, you'll receive the following benefits and perks:
- Superhost badge on your profile. This badge will be displayed next to your name on all of your listings across Airbnb. It confirms that you've gone through an extensive evaluation process and earned the highest level of recognition as a host.
- Superhost badges on your listings. We'll make these badges available to add to any listing in which you've received 5-star ratings from 90% or more of guests over at least 12 months; they're designed to let potential guests know they're booking with someone who has proven themselves as an excellent host by maintaining consistent high-quality reviews over time. The number of stars varies depending on how many years in a row you've managed this feat—you could have 4 or 5 stars after one year, 6 or 7 after two years, 8 or 9 after three years, 10 after four or five years! The good news is that once you achieve Superhost status for a property listing, we'll keep updating those badges automatically so new bookings will display them right away (and existing ones won't need anything done).
- Free cancellation protection when applicable - If there's ever been a legitimate reason why someone needs to cancel their reservation within 24 hours before the arrival date then we'll reimburse a 100% percent fee back onto their bank account same day if possible otherwise 2nd morning at the earliest possible time frame our staff can assist with refunding funds from the original payment method used at checkout such as PayPal credit card, MasterCard, Visa, AmEx, Discover, JCB, Diners Club.
What are the requirements of becoming an Airbnb superhost?
In order for a host to be eligible for the Superhost designation, their account must meet the following requirements:
- Hosted 24 different guests over at least 12 months.
- Earned a 5-star review from each of these guests. (The only exception is if you received an incomplete or fraudulent review.)
- Maintained a 97% approval rating for 6 months in a row.
The approval rating is based on guests' reviews and is calculated by dividing the total number of positive guest reviews by the total number of all guest reviews for the past year (including both positive and negative ones). The number of positive/negative feedback doesn't matter—it’s only about how many guests have reviewed your listing positively compared to how many have reviewed it negatively.
Requirements for Eligibility
To be eligible for the Superhost badge, you must meet the following requirements:
- If you are not currently renting out an entire house or apartment on Airbnb, this means that you must have hosted 24 different guests over at least 12 months.
- Your approval rating must be at least 97% for six consecutive months.
- You’ll need to earn a 5-star review from each of these guests.
If any part of this process seems confusing or difficult, don't worry - there are plenty of resources available online that can help!
With the right knowledge and tools, you'll be well on your way to becoming an Airbnb Superhost in no time.
When searching for information about becoming a superhost, try searching for "how to become an Airbnb superhost (or something like that). You'll find a wealth of resources that can help guide you through the process. The more knowledgeable you are about what it takes to become an Airbnb Superhost, the better prepared you'll be when it comes time to apply.
You also must have earned a 5-star review from each of these guests.
Fortunately, what goes around comes around: when you give your guests the best possible experience (and they leave you 5 stars), they’re likely to do the same in return. But sometimes an unhappy guest will leave a 1-star review anyway—and that can be hard to recover from! If this happens, don’t panic; we're here with strategies for dealing with bad reviews on Airbnb.
A bad review doesn't mean that every aspect of your listing will be reflected poorly in your overall star rating. As long as no violations were reported during their stay, there's still hope for earning a 4- or 5-star rating on their next visit!
Hosting on Airbnb can be lucrative but it takes time and perseverance
- Patience and perseverance
Looking for expert insights on Airbnb management in London? Explore our comprehensive guide to discover valuable tips, strategies, and solutions for successful hosting in the vibrant city.
Steps to take to become an airbnb superhost
As an Airbnb superhost, you will be able to provide travellers with a high-quality stay and earn referral fees. Plus, as an elite member of the Airbnb community, you'll get access to exclusive perks and benefits.
To become an Airbnb superhost, read on for the steps required to complete your application.
1. Get your Airbnb listing ready
1.1. Add photos to your listing
The best way to increase your booking rate is by adding photos to your Airbnb listing. You should include at least one photo of the exterior, one of the interior, and one that shows what guests can expect when they arrive (for instance, a photo of the kitchen or living room).
1.2. Add a map of the property location
Showing where your listing is located on a map can help guests feel more comfortable with booking it because they will know exactly where it is in relation to their destination and other attractions in town. This is especially important if you live outside the city centre or otherwise off-the-beaten-path!
1.3. Find the best location in your area.
When you're looking for a location, keep in mind the following:
- Find a central location that is easily accessible to your guests.
- Look for a place with good amenities nearby (like restaurants and shopping).
- Make sure that it's safe, clean, and comfortable. Your guests will want to feel at home while they're staying with you!
- Make sure there won't be too much noise during their stay—you don't want them to be kept up all night!
- Find out if there is enough parking available on site or nearby; this can affect how many people are able to stay at your property at once.
2. Get a lockbox and set it up with Airbnb
To get started, you need to get a lockbox. This is the device that lets Airbnb hosts give guests access to their property without giving them a key. To do so, you must first set up your Airbnb listing with a lock box and then purchase one through Amazon or another online retailer. You can also rent them from companies like Locksmith Store or BoxLock in case you’re not ready to commit.
Once the lockbox has been installed by an approved locksmith (and verified by Airbnb), it will be registered under your name and linked with your listing on the site. If a traveler wants entry into your home while you're away, they'll enter the unique code provided by you directly into their app when requesting access through the app's “Book It” feature—no keys necessary!
3. Complete a check-in walkthrough with each guest
Here’s a list of things you should make sure to do in your check-in walkthrough:
- Make sure your guest has everything they need. If the listing description doesn't mention it, ask if there's anything special they need before they arrive. Do they have any dietary restrictions? Are there specific amenities that would be helpful for them (e.g., an ironing board)? Do you have WiFi extenders or power strips for guests who don't want to hunt down outlets? It may seem like a small thing, but ensuring that your guest is comfortable can make all the difference between a great experience and one that leaves something to be desired.
- Ask for feedback on your listing and service as soon as possible after each stay so you can improve future stays by using the information to make improvements and personalise how you host others in the future. This is also an opportunity for positive word-of-mouth marketing! Did they love having coffee ready each morning? Were there any minor issues with cleanliness or maintenance that could use improvement? Did this guest let everyone know how kind you were when checking them in—that could lead other potential guests into booking confidently because of their positive experience!
4. Make sure you have a great review policy in place
A good review policy should be clear and fair, easy to find on your listing, and enforced consistently. It's also important to regularly review the policy to ensure it's still working for you and your guests.
5. Review your cancellation policy and fee structure
When it comes to Airbnb, you need to be clear about your cancellation policy and fee structure.
The cancellation policy should be fair, but not too lenient. This is because if your cancellation policy is too lenient, then you may end up with guests who book a stay just for the free night or two, then cancel their reservation after the first night. If this happens repeatedly, you will lose money on each booking (and this can add up quickly), which means that you might have to adjust your prices higher to cover losses due to guests' abuse of your cancellation policies.
On top of that, remember that there are laws governing how much hosts can charge in fees when they cancel a stay: It's illegal for hosts here in California (and other states) to charge more than $50/night as a cancellation fee (for example).
Hosting on Airbnb can be lucrative but it takes time and perseverance. These steps will help you get started on your Airbnb Superhost journey. Get your Airbnb listing ready, find the best location in your area, get a lockbox and set it up with Airbnb, complete a check-in walkthrough with each guest make sure you have a great review policy in place. Review your cancellation policy and fee structure before beginning to host guests!