Why Some of Your Vrbo Listings Also Appear on Expedia

Some of your Vrbo listings may also appear on Expedia because Vrbo is part of the Expedia group. Expedia selects certain listings to market on their platform based on specific criteria:

• Listings are set to instant booking.
• Properties are located in areas where Expedia aims to expand its offerings.

Expedia does not publicly disclose the specific criteria or locations they target for inclusion.

Reservations originating from Expedia will be identified by a "HA" prefix in the confirmation code and, like other Vrbo reservations, managed through your Vrbo account.

Common Reasons Why VRBO Listings Not Showing on Expedia

Integration Status

Ensure that your VRBO account is properly integrated with Expedia. Sometimes, technical glitches or incomplete setups can prevent listings from syncing across platforms.

Incomplete Information

Missing or inaccurate details in your VRBO listing can hinder its visibility on Expedia. Double-check that all required fields are filled out correctly to facilitate smooth synchronisation.

Calendar and Rate Synchronisation

Discrepancies in availability and pricing between VRBO and Expedia can lead to listing discrepancies. For more on syncing your calendar across platforms, see our guide.

Steps to Ensure Your Vrbo Listing Shows on Expedia

Check Integration Status

• Log into your VRBO account and go to the section where you manage integrations or channel partnerships.
• Look for an integration dashboard or a section specifically dedicated to partnerships with other platforms.
• Ensure that Expedia is listed as one of your integrated channels. If it's not listed, you may need to initiate the integration process.
• Follow the prompts or contact VRBO support for guidance on setting up the integration.

Common Integration Issues to Look Out For

• Incomplete Setup: Sometimes, the integration process may not have been completed fully. Check if there are any pending steps or configurations required to finalise the connection.
• Technical Glitches: Occasionally, technical issues can disrupt the synchronisation between VRBO and Expedia. Look out for error messages or notifications that indicate a connectivity problem.
• Mismatched Account Information: Ensure that the account details you provided during the integration setup match those of VRBO and Expedia. Inconsistencies in account information can prevent seamless data transmission.

Update Listing Information

Check all Fields

Review your VRBO listing to ensure that all required fields are filled out completely and accurately. This includes property details, amenities, location information, and policies.

Photos and Descriptions

Update high-quality photos that present your property accurately and attractively. Write descriptions that are specific to your property and amenities to give Expedia's audience a clear picture of what to expect.

Availability and Rates

Double-check that your calendar is synchronised with VRBO and accurately reflects your property's availability on Expedia. Ensure that pricing is competitive and aligned with market standards.

Optimising for Expedia's Audience

• Keyword Optimisation: Use relevant keywords and phrases that travellers are likely to search for on Expedia. Highlight your property's specific features, such as proximity to attractions, family-friendly amenities, or scenic views.
• Localised Content: Consider including information that appeals to Expedia's international audience, such as nearby landmarks, cultural insights, or transportation options.
• Promotions and Special Offers: Use Expedia's promotional tools to attract more bookings. Offer discounts for extended stays, last-minute deals, or seasonal promotions to stand out from competitors.

For guidance on optimising your listing more broadly, see our complete listing guide.

Sync Calendar and Rates

Synchronising your availability calendar across platforms like VRBO and Expedia prevents double bookings and ensures that guests see accurate availability when they search.

• Synchronised pricing helps maintain consistency across platforms, avoiding confusion and potential guest dissatisfaction.
• Platforms like Expedia prioritise listings with accurate and up-to-date availability and pricing information.

How to Troubleshoot Synchronization Issues

• Sync Manually: If automatic synchronisation isn't working correctly, consider manually updating your calendar and rates on both platforms.
• Contact Support: Contact the VRBO and Expedia support teams for assistance. To expedite troubleshooting, provide specific details about the synchronization issue, such as error messages or discrepancies.
• Update Software: Ensure that any software or tools you use to manage your listings are updated to the latest versions. Outdated software can sometimes cause synchronisation problems.

Verify Terms and Conditions

• Log into your Expedia account or access the listing management section.
• Go to the terms and conditions specific to listing properties. These typically outline requirements, policies, and guidelines that must be followed.
• Carefully read the terms to understand what is expected of you as a property owner listing on Expedia.
• Follow the prompts within your Expedia account to accept the terms and conditions for listing.
• Check your VRBO listing against Expedia's policies and guidelines. Ensure that all information provided, including property details, amenities, photos, and pricing, complies with Expedia's standards.
• Pay attention to any specific requirements or restrictions related to cancellations, refunds, guest communication, and other operational aspects.

If you have questions or uncertainties about Expedia's terms, policies, or guidelines, contact Expedia's support team for clarification.

Periodically revisit Expedia's terms and conditions to stay updated on any changes or updates. Compliance with these terms is crucial for maintaining your listing's visibility and ensuring a positive experience for guests.

Conclusion

If your listing still does not appear on Expedia after working through these steps, contact VRBO support directly. They can confirm whether your property meets current eligibility criteria and resolve any outstanding sync issues.