Frequently Asked Questions:

Why is there a monthly platform fee and a booking commission?

The management fee reflects the different costs of the service. The small monthly fee covers fixed costs such as:

  • Key security
  • Host support for non-booking related queries
  • Maintenance support

The booking commission covers the cost of managing bookings: guest vetting, organising check-in, 24/7 guest communication, housekeeping operations, and stock management.

Learn more about how we operate.

Houst FAQs

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Our Guide to Short-Let Management