Frequently Asked Questions:

Why am I being charged cleaning and laundry fees - doesn't the guest pay these?

The guest does pay all cleaning and laundry fees. Because the guest pays these fees in one lump sum when they pay for their Airbnb reservation, you will not see a separate payout into your bank account (just one Airbnb payout), but rest assured the cleaning fees have been included.

The money being paid out of your account to the cleaning and laundry providers is simply a transfer of the funds already paid by the guests. We take care of all of the admin for you!

In case you have any questions about a particular clean or laundry fee, we always provide you with a summary of the income and fees related to each guest stay in your Host Dashboard and via email.

Houst FAQs

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Our Guide to Short-Let Management